“As Seven Security, with what mission do you provide customer satisfaction?”
Based on the question "What kind of service would we want if we were getting service," we implement the activities and services we implement without compromising on quality, reliable, applicable, result-oriented, always observing and measuring customer satisfaction, complying with legal regulations 100%, accessible to everyone, and the best possible way. It is our mission to contribute to the needs of a large number of facilities and to provide service beyond expectations.
“What kind of strategies do you develop to improve customer experience?”
Strategic management of our company; It includes management principles that are mostly applied by corporate companies, are based on information, can adapt themselves to current developments, and allow the company to determine its future goals and targets and to determine the necessary actions to be taken in order to achieve these goals. Strategic management, which has an important place in the security sector especially in the last 30 years, has started to gain more importance in the face of increasing competition all over the world. As Seven Security, we keep all our data up-to-date in order to keep ourselves one step ahead in this regard. We examine all the variable factors in our industry, not only locally, but globally. Social change, technological change and developments that have accelerated in recent years, especially at the global level, make our strategic management very important. Our biggest strategy is through our training. While keeping the trainings we have given to our personnel up to date, we periodically give them at least 5 times a year in the form of practice and psychodrama.
Seven Security's strategic management keeps all its data up-to-date in order to keep themselves one step ahead as a result of the increasing competition all over the world. Seven Security Operations Director Cengiz Khan Türk company missions; He stated that they started the service that their customers received in line with the question "What kind of service would we want if we were getting it".
“How would you evaluate the last period of the Private Security sector?”
Private Security sector in our country has been in a period of rapid development in recent years. In this direction, the private security service has made a significant progress both in terms of the number of security guards working in this sector and the number of customers served by this sector. In addition, the clear definition of the service area of the private security sector within the framework of recent legal regulations and the determination of the rights of employees as private security guards are among the reasons for the rapid development of the private security sector in our country.